GoKong is a relatively new online casino brand that has been making waves in the industry since its launch. With its modern and sleek interface, an extensive game library, and enticing promotions, this operator has managed to catch the attention of many UK-based players. In this article, we will delve into every aspect of GoKong’s service, from the registration process to customer support, security, and performance.
Brand Overview
GoKong is a company registered in Malta, which allows it to obtain licenses from reputable regulatory bodies. The casino has partnered with top-notch game providers such as NetEnt, Microgaming, casino GoKong and Pragmatic Play to create an impressive library of slots, table games, and live dealer options.
The website itself is designed using HTML5 technology, ensuring seamless navigation on any device. The layout is user-friendly, with clear categorization and simple search functions for finding favorite games or discovering new ones.
Registration Process
To get started at GoKong, players can easily sign up through the casino’s homepage in a few steps:
- Clicking on "Create Account" prompts a form to fill out with required information such as name, email address, date of birth, and full postal address.
- Players must also create a username and password for secure login access.
- After submitting this first step, users will be prompted for more detailed personal data, including proof of identity (passport or driving license) and proof of residency (utility bill or bank statement).
- GoKong requires players to verify their email address through the "Click Here" link sent by the casino in a separate communication.
- Once these verification steps are complete, users can access their account details.
Account Features
Upon successful registration and login, members will find an intuitive interface that organizes features into clear categories:
- Deposit methods: goKong offers multiple deposit options such as Visa, Mastercard, Skrill, Neteller, and bank transfer.
- Account menu: shows a list of actions like withdrawing funds, adjusting privacy settings or editing the player’s personal data.
- My games: This area keeps track of recently played titles for quick re-access.
Bonuses
As part of its marketing strategy, goKong offers several welcome bonus packages that cater to different types of players. New members can choose between a sportsbook-specific and casino-specific offer:
Casino Bonus
- Match deposit bonus up to £150
- Wagering requirement: 40x the sum of initial + matching amount (deposit + match)
- Eligible games:
- Slots
- Table Games
Players must redeem their welcome bonuses within a week after signing in, otherwise it will lapse.
Additional promotions are regularly updated on goKong’s website under "Promotions" section and these change periodically over the calendar year.
Payments and Withdrawals
GoKong supports several payment options for depositing funds into the account. Most transactions incur zero fees:
- Visa, Mastercard debit/credit cards
- Skrill e-wallets (popular choice)
- Neteller virtual credit card
To process withdrawals to bank accounts or cards is a 24-hour process and most members receive their requested payout within this time frame.
Game Categories
The casino’s game portfolio comprises various sections, which can be browsed through using the top navigation menu:
-
Video Slots
- Classic
- Progressive Jackpot slots (e.g., Mega Moolah)
- NetEnt branded titles like Gonzo’s Quest and Starburst
- Regular new releases
-
Table Games & Poker:
- Baccarat, Blackjack variations, Roulette styles,
- Caribbean Stud and Texas Hold’em variants.
-
Live Casino:
- Real-time game play via camera feeds from industry-recognized live studios.
GoKong also features a mobile version that matches the full scope of desktop gaming options. Players can easily switch between devices while in-game without losing their progress.
Software Providers
As we have already mentioned above, GoKong’s portfolio is powered by several top-tier suppliers:
1. NetEnt : Their vast catalog includes hits like Gonzo’s Quest and Starburst.
2. Microgaming: Known for its impressive progressive jackpots across various titles including Mega Moolah.
3. Pragmatic Play. This award-winning studio frequently introduces fresh slots that have captivated many fans worldwide.
Mobile Version
Accessing the casino through a smartphone is straightforward and follows these simple steps:
1. Open your preferred mobile web browser, for example Google Chrome or Safari.
2. Visit goKong.com as you normally would with any other URL.
3. A fully responsive interface will be displayed; from here users can sign in securely via their existing account credentials.
Security and License
As GoKong is licensed by Malta Gaming Authority, there are strong regulatory safeguards that ensure fairness and reliability on every transaction. The brand protects players using 128-bit Secure Sockets Layer (SSL) encryption technology.
Key areas where security measures come into play include:
- Deposit & Withdrawal process
- Login credentials protection
- Personal data handling through its Privacy Policy
GoKong has set up terms of service outlining clearly which kind(s) of gambling behavior are unacceptable and these can be reviewed on their official website under Legal Information section.
Customer Support